Privacy policy

At Tumbleseed Apothecary, we value your privacy and are committed to protecting your personal information. This Privacy Notice explains how we collect, use, disclose, and protect your information when you interact with our online store. Please take a moment to review this notice to understand our practices regarding your personal data.

  1. Information We Collect: a. Personal Information: When you make a purchase on our online store, we may collect personal information such as your name, email address, shipping address, and payment details. This information is necessary for order processing, shipping, and customer support. b. Website Usage Data: We may collect non-personal information about your interaction with our website, including IP address, browser type, device information, and cookies. This data helps us improve our website's functionality, optimise user experience, and understand how visitors navigate our store.

  2. Use of Your Information: a. Order Processing and Fulfilment: We use your personal information to process and fulfil your orders, communicate with you regarding your purchase, and provide customer support. b. Marketing Communication: With your consent, we may use your email address to send you promotional materials, newsletters, or information about new products, discounts, or special offers. You have the option to opt-out of these communications at any time. c. Improving Our Services: We may analyse website usage data to enhance our online store, identify trends, and make informed business decisions. This data is aggregated and anonymised to protect your privacy. d. Legal Compliance: We may disclose your information as required by law, regulation, or legal process, or to protect our rights, property, or the safety of others.

  3. Data Security: a. We implement reasonable security measures to safeguard your personal information from unauthorised access, disclosure, alteration, or destruction. b. We use secure socket layer (SSL) technology to encrypt your sensitive information during transmission.

  4. Third-Party Service Providers: a. We may share your personal information with trusted third-party service providers who assist us in operating our online store, including order processing, payment processing, shipping, and marketing. b. These service providers are obligated to maintain the confidentiality and security of your personal information and are prohibited from using it for any other purpose.

  5. Cookies: We use cookies on our website to enhance your browsing experience and gather non-personal information. You have the option to disable cookies through your browser settings, although this may limit certain functionalities of our online store.

  6. Your Rights: You have the right to access, update, correct, or delete your personal information held by us. If you have any requests or concerns regarding your information, please contact us using the information provided below.

  7. Updates to the Privacy Notice: We may update this Privacy Notice from time to time to reflect changes in our information practices. We encourage you to review this notice periodically.

For any questions, concerns, or requests related to your privacy or this Privacy Notice, please contact us at:

Tumbleseed Apothecary Address: [Address] Email: [Email] Phone: [Phone]

Thank you for entrusting Tumbleseed Apothecary with your personal information. We are committed to protecting your privacy and providing you with a safe and enjoyable online shopping experience.

Last updated: 27 June 2023